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In addition to sales and installation of complete systems,
Elkco offers in- and out of- warranty repairs, hardware and
software upgrades, customized maintenance and support contracts,
user training, network design and installation, as well as
setup and administration of email services and secure internet
gateways.
PC Services
• Commercial HP Authorized on server, desktop and portables
• Virus and spyware removal
• Custom built white box using all Intel components
Networks
• Systems integration
• Network design - traditional and wireless
• Product procurement
• Technical training
Solutions
Laptop and desktop support
• Application development
• Systems integration
• Network design - traditional and wireless
• Product procurement
• Technical training
Project Management
• Factory authorized warranty and non-warranty repairs
• Onsite repair services
• Same and next day emergency repairs
• Scheduled pickup and return for batched repairs
• OS and hardware upgrades and installation
• Preventative maintenance for both hardware and software
• Multi-Platform OS and application training
• Installation and administration of file servers
• Design and installation of internet and email gateways
• Local network design and installation
• Backup and data security solutions
• Consulting and needs assessments
• Customized support contracts for preventative maintenance and day-to-day operations.
• Guaranteed response time
• Telephone and Internet based technical support
• Virtual IS/IT staffing
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